Shipping policy

Shipping Policy

Thank you for shopping with [Attared]. We aim to provide a transparent and seamless shipping experience. Because we work with global suppliers to bring you the best prices, shipping times and processes may vary.

1. Processing Times

All orders are processed within [15] business days.

  • Orders are not processed or shipped on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Estimates

We ship to [ Arab countries, USA, Europe, Canada, UK, Australia]. Estimated delivery times depend on your location:

Destination Estimated Delivery Time

Arab countries

United States

 15 – 25 Business Days
Canada / UK 15 – 25 Business Days
Europe 15 – 25 Business Days
Rest of World 20 – 40 Business Days

Note: These are estimates only. Factors such as customs clearance, local postal delays, and peak seasons (like the holidays) may extend these timeframes.

3. Tracking Information

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s).

  • The tracking number will typically become active within 3–5 business days.

  • If your order contains multiple items, they may be shipped in separate packages depending on which warehouse they are coming from.

4. Customs, Duties, and Taxes

[Attared] is not responsible for any customs and taxes applied to your order.

  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  • If a package is returned to us because of unpaid customs fees, we reserve the right to deduct shipping costs from your refund.

5. Incorrect Address & Undeliverable Packages

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the buyer.

  • If a package is returned to the sender due to an insufficient address, you may be responsible for the cost of re-shipping.

6. Lost or Damaged Items

If your item arrives damaged, please take photos immediately and contact us at [ support@attared.com ] within 48 hours of delivery.

  • If your tracking status shows "Delivered" but you haven't received it, please check with your local post office or neighbors before contacting us.